Enjoy Creamy Pomade 

Shipping Information

How do I calculate shipping rates for orders placed within the Continental United States?
Please add all items to the "SHOPPING CART", enter your zip code and select the method of shipping. Click "APPLY" and the shipping rates will be calculated automatically.

Standard 3-5 Business Days

Order Total:

• $0.00-$9.99 = $4.99
• $10.00-$19.99 = $5.49
• $20.00-$29.99 = $5.99
• $30.00-$39.99 = $6.49
• $40.00-$49.99 = $6.99
• $50.00-$59.99 = $7.49
• $60.00-$69.99 = $7.99
• $70.00-$79.99 = $8.49
• $80.00-$89.99 = $8.99
• $90.00-up = $9.99

How do I calculate shipping rates for Express and International orders?
Please add all items to the "SHOPPING CART", enter your zip code and select the method of shipping. Click "APPLY" and the shipping rates will be calculated automatically.

Are there additional fees for International Orders?
In some rare cases (primarily with International and Express delivery shipments), we reserve the right to add additional shipping fees for odd sized or heavy items. However, we will always contact the customer before adding any additional shipping fees. For all international shipments, all Import duties and VAT/Sales tax must be paid by the customer. If Import duties and VAT/Sales tax are not paid, then shipments may be returned back to our warehouse by the local Postal Service; if such case occurs, then original shipping charges will not be refunded.

My order has shipped however I still can not track it. How do locate the tracking number?
Depending on the carrier, tracking information may not be available for the first 24 hours. If after this time frame you still have not received a tracking number, please contact us directly at 1.800.921.4813, we will be happy to assist you in locating your package.

What to do if my UPS tracking information shows "Damaged"?
It is the customer's responsibility to regularly check tracking information. If this message is displayed, please contact us immediately either my phone or email.

What to do if my USPS tracking information shows "Undeliverable"?
It is the customer's responsibility to regularly check tracking information. If this message is displayed, please contact us immediately either my phone or email.

Do you offer overnight shipping?
Unfortunately we do not offer overnight shipping, ONLY Express which is 1-2 "business days".

Hazardous Materials
Items considered as Hazardous Materials (HAZMAT) include aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, nail polish, etc.) and are required by the U.S. Department of Transportation to be shipped by Ground-only transport due to air transport restrictions and regulations. We are unable to ship HAZMAT items to Alaska, Hawaii, Puerto Rico and any international countries.