How do I contact's Customer Service is ready to assist you. Please choose from the following options for information about your order, product information, and answers to your most commonly asked questions. To place an order by phone, please contact Sales Department. A Beauty Advisor is also available by email.

For general help, please read our "Help & Frequently Asked
Questions (FAQs)"

Call our toll-free number


Customer Loyalty Hours:
Monday - Friday 7am - 3:30pm PST
Saturday - Sunday Closed*

Order Pick-Up Hours:
Monday - Friday 8am - 5pm PST
Saturday - Sunday Closed*

*Also during major holidays
  • Due to the high volume of calls, we recommend emailing us for fastest
    reponse; we will respond to your query within 24 hours

Email Us!

Checking your Order Status

To check the status of your order, please visit the following link: Order Status . Please have your order number and email address ready.

Sales Department

Our Sales Department is available 7 days a week to take your order over the phone.'s Sales Department now has extended hours of operation for those who shop after traditional business hours and would like to place their order over the phone!

Pick-Up Your Order in Tustin, California:

  • Our Customer Loyalty Team will contact you once your order is ready to be picked up. Please print out your order confirmation page and bring photo identification in order to pick up your order.
  • Address: 14251 Chambers Road, Tustin, CA 92780
  • Pick Up Hours: 8am-5pm PST Mon-Fri
  • Click here for more Pick Up Details!
  • Company Mailing Address
    14251 Chambers Road
    Tustin, CA 92780

    Questions regarding SleekHair's Policies & Terms of Use

    For a full explanation of our practices and policies related to the use of site, intellectual property, and the collection, use and storage of our customer's information, please read our Terms of Use Policies & Privacy Policy.

    Send an Email to SleekHair :

    We will respond to your query within 1 business day. For an immediate response, please contact 1-800-921-4813 during our business hours.

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